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LMHQ x HarperCollins: Fireside Chat: Cultivating Aesthetic Intelligence with Pauline Brown and Jennifer Kilian

Date: 12/05/2019

Time: 6:30pm
Where: LMHQ, 150 Broadway, 20th Floor, New York NY

“Millennial pink”. The rise of San Serif. The comforting same-ness of a Starbucks in Miami or Madrid. The myriad ways consumers experience a brand can have a lasting impact. For more than 25 years, Pauline Brown has acquired, built, and led some of the world’s most influential global luxury brands. Along the way, she discovered that applying the principles of aesthetics to business could be a key to unlocking financial value and securing long-term competitive advantage.
Join Pauline in conversation with McKinsey & Company Principal Jennifer Kilian to discuss her new book, Aesthetic Intelligence to learn how to tap into and harness your senses to create products and services that delight customers, differentiate brands, and build businesses that last.
More about our speakers:
Pauline Brown served as the chairman of North America for the world’s leading luxury goods company, LVMH Moët Hennessy Louis Vuitton, where she provided regional leadership for some 70 brands in five sectors. Prior to LVMH, Pauline was a partner at the world’s leading private equity firm, The Carlyle Group, where she specialized in buyouts in the consumer and retail sectors. Earlier in her career, she held senior executive positions at leading global cosmetics companies, including Estée Lauder and Avon. In 2016, Pauline left the corporate arena for academia, joining the faculty of the Harvard Business School, where she designed and taught a new interdisciplinary course called “The Business of Aesthetics.” She currently is an Executive in Residence at Columbia Business School. In addition to writing and lecturing, Brown hosts Tastemakers, a weekly lifestyle show on SiriusXM, and she serves on several corporate boards. Since 2008, Pauline has been a Henry Crown Fellow of the Aspen Institute, and, in 2013, she joined the board of the Henry Crown Program. She also currently sits on the board of the Parsons School of Design and previously served on the boards of the National Retail Federation, Cosmetic Executive Women and Fashion Group International. She received an MBA from the Wharton School and a BA from Dartmouth College and is a member of Wharton’s Executive Alumni Board. She lives in New York along with her two children.
Jennifer Kilian brings to McKinsey’s client services a wealth of experience with several of the best-known and most successful companies in experience design, digital media, and social networking. She focuses on integrating best business practices with compelling design to delight customers and enhance profitability. Essential to that effort is the development of forward-thinking design teams that can work seamlessly across organizational functions—an area where Jennifer brings deep expertise. Equal parts business strategist and creative visionary, she has served as a principal and executive creative director for digital design studios where she built teams, a client base, and products and services from the ground up. She holds patents for several products she designed. Jennifer has directed initiatives for Fortune 500 companies across a range of industries, as well as for start-ups and nonprofits. She advises clients on driving innovation and the behavioral change required to support it while creating products, services, environments, and ecosystems that improve the bottom line.
Copies of Aesthetic Intelligence will be available for purchase. Payment will be accepted via credit card only.
Doors open at 6:30pm, refreshments will be provided.

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